MN Wellness Massage reserves the right to refuse service to any customer.
Professional Standards
- Draping required: Clients are covered during the session; only the area being worked on is exposed.
- All services are for relaxation/wellness and are NON-SEXUAL.
- Our staff will stop services immediately if a customer behaves inappropriately. The customer will be responsible to pay for the entire session.
Health & Safety
- Customers are responsible for informing us of their health condition and well-being before any services are rendered.
- It is common to feel some soreness after massage, especially if muscles are tight. This typically subsides after a couple of days.
Payments & Certificates
- Payment & gratuity: Payment is due at time of service. Tips are appreciated for great service.
- Gift Certificates: Gift certificates from MN Wellness Massage do not expire. Certificates have no cash value.
- Cash vs. card: Cash transactions have no fee. A 3% surcharge is added to all credit/debit card transactions.
Scheduling
- Lateness & cancellations: Late arrivals may shorten session time. Please call if you need to reschedule.
- Minors: Guests under 18 must be accompanied by a parent/guardian and provide consent.
- Pregnant women: Must make an appointment in advance and inform staff before the session. Failure to do so means the client assumes full responsibility for any consequences that may arise.
Limitations & Liability
- Service window: MN Wellness Massage is not accountable for services rendered after 72 hours/3 days. NO EXCEPTION.
- Please watch your own belongings. We are not responsible for lost or stolen items.
Thank you for your cooperation in making your spa experience pleasurable.
— Management
← Back to Home